Privacy Policy

Introduction

Protecting your privacy is important to SHIPCROW LLC. (“Shipcrow” or “we” or “us“). We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Shipcrow Customer Privacy Policy, we can provide you with better service.

This policy describes the types of information we may collect from you or that you may provide when you visit the website (www.shipcrow.com) (our “Website“) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

• on this Website
• in e-mail, text and other electronic messages between you and this Website.

It does not apply to information collected by:

• us offline or through any other means, including on any other website operated by Shipcrow or any third party.
• any third party, including through any application or content (including advertising) that may link to or be accessible on the Website.

Please take a moment to read the following policy to learn how we handle your personal information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes or failure to opt out of emails sent to you following the posting of changes to this Privacy Policy are deemed to be acceptance of those changes, so please check the policy periodically for updates.

Minors under the Age of 13

No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from minors under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn that we have collected or received personal information from a minor under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor under the age of 13, please contact us at info@shipcrow.com.

What Information Do We Collect About You and How Do We Do It?

We collect several types of information from and about users of our Website, including:
Personal Information

• Information by which you may be personally identified, such as name, postal address, email address or telephone number, when you correspond with us, call us to make a purchase or request service, or participate in an online survey or chat function.
• Your social security number or tax identification number if you authorize us to obtain an employment identification number for your new Delaware company.
• Information you provide when completing your business filing online through the Website.
• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service or requesting further services.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

Other Information

• When you browse Shipcrow’s website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse, not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
• Like many websites, the Shipcrow website uses cookie technology. When you first connect to our site we identify your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except your first name so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.
• Information about your internet connection, the equipment you use to access our Website, usage details and your online activities over time and across third-party websites or other online services (behavioral tracking). Please contact us if you wish to opt out of behavioral tracking.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies.

Why Do We Collect Personal Information

Shipcrow collects and uses your personal information to give you superior customer service when you form your company and every year thereafter until you close or cancel your company.

As your Delaware Registered Agent, we are required by law to maintain your Contact Person’s address. We will use this information to inform you of future Delaware Franchise Tax due dates and offer to fulfill these services for you for a fee. We will inform you of annual Registered Agent fees due. We will send you any service of process packages we may receive as your Registered Agent. If courier fees are necessary to forward service of process, we will charge you a service fee.

It is your responsibility to notify us of any change in address and contact information so we can send you tax compliance notices, Registered Agent invoices and service of process.

How We Use Your Information

We use information that we collect about you or that you provide to us, including:

• To fulfill any purpose for which you provide it.
• To present our Website and its contents to you.
• To provide you with information, products or services that you request from us.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• The information we collect automatically is statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns.
• We may store information about your preferences, allowing us to customize our Website according to your individual interests, speed up your searches and recognize you when you return to our Website.

Disclosure of Your Information

Communication with Shipcrow through our website is not intended to create an attorney-client relationship. SHIPCROW LLC. is not a law firm, and therefore any information transmitted to Shipcrow is not considered privileged client-attorney information.

At times, we may be required by law or legal process to disclose your information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To contractors, service providers and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of SHIPCROW LLC.’s assets, in which personal information held by SHIPCROW LLC. about our Website users is among the assets transferred.
• For any other purpose disclosed by us when you provide the information.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property or safety of SHIPCROW LLC., our customers or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information.

Tracking Technologies and Advertising
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Promotional Offers from Shipcrow
If you do not wish to have your e-mail address and contact information used by Shipcrow to promote our own or third parties’ products or services, you can opt-out by checking the unsubscribe button in our email communications or emailing our support desk at info@shipcrow.com.

This opt-out does not apply to information provided to us as a result of a product or service purchase or other transactions.

Targeted Advertising
If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our target-audience preferences, you can opt out by emailing us at info@shipcrow.com.

How We Protect Your Personal Information

We do not give or sell your name, email address, address or any other personal information to any third party for marketing purposes and will reveal such information only if required by law to disclose such information and as otherwise described in this policy.

Every effort to secure your data against criminal outside disclosure is being taken over the internet. Every name and address in our database is initially and periodically checked against the U.S. Treasury Department’s SDN list.

We will not sell, rent, lease or share your personal information with any third party without your express permission and as otherwise described in this privacy policy.

Our records are password protected by biometric finger print scanners and monitored by security personnel on site. Your data is monitored by a 16-camera infrared system, backed up by independent propane power supplies, generators and a state of the art, digitally-controlled power management system. Your records are stored in secure facilities with 24-hour surveillance and, in case of a regional disaster, we can start servicing your requests within 48 hours at our location of choice. To learn more about how we protect your information, please ask one of our team members to provide you with a more detailed explanation.

Shipcrow safeguards the security of the data you send us with physical, electronic and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers and make sure you use a secure browser.

Shipcrow uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To place on-line orders with Shipcrow, you must use an SSL-enabled browser. This protects the confidentiality of your personal and credit card information while it is transmitted over the internet.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Accessing and Correcting Your Information

You can send us an e-mail at info@shipcrow.com to request access to, or to correct or delete, any personal information you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Proper access and use of information provided on the Website is governed by our terms of use.

Your California Privacy Right

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@shipcrow.com.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Our Companywide Commitment to Privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every Shipcrow employee.

Shipcrow’s website contains links to other sites. Shipcrow does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Contact Information

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-804-409-2769 or via email at info@shipcrow.com.